Berry Mart Sales App Privacy Policy

Last updated: November 7, 2025

Berry Mart (“we,” “us,” or “our”) operates the Berry Mart Sales mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the App. By installing or using the App, you agree to the data practices described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

Depending on how you use the App, we may collect the following data:

• Account Information: Names, email addresses, and roles provided during account creation or invitation.
• Business Data: Sales transactions, inventory records, customer contact details, and delivery information that you upload or manage within the App.
• Usage Data: Log entries related to feature usage, timestamps, device identifiers, IP addresses, and diagnostic data collected to maintain app performance and security.
• Support Communications: Any information you provide when contacting us for assistance or feedback.

2. How We Use Information

We use the collected information to:

• Authenticate users and manage role-based access to business data.
• Process sales, monitor inventory, and generate reports necessary to operate your business workflows.
• Provide customer support, respond to inquiries, and send important service notifications.
• Improve app performance, reliability, and security by reviewing usage patterns and diagnostic logs.
• Comply with legal obligations, enforce our terms, and protect the rights and safety of our users.

3. Legal Bases for Processing

We process your personal data on the following legal bases where applicable:

• Performance of a contract: to provide access to Berry Mart Sales and its core functionality.
• Legitimate interests: to secure our systems, prevent fraud, and improve our services.
• Consent: for optional features or communications where consent is required by law.

4. Sharing and Disclosure

We do not sell your personal information. We may share data with trusted providers solely to deliver and support the App:

• Supabase: Cloud database and storage provider that securely hosts business and user data.
• Clerk: Authentication and user-management platform that handles sign-in and identity verification.
• Email and Notification Services: Third-party providers used to send transactional emails or alerts you request.
• Service Providers and Contractors: Professionals who help us operate, analyze, and secure the App under confidentiality agreements.
• Legal Compliance: Government authorities or third parties when required to comply with law, court order, or enforce our rights.

5. Data Retention

We retain personal and business data for as long as your organization maintains an account or as needed to fulfill the purposes outlined in this policy. We may retain certain records after account closure if required by law, to resolve disputes, or to enforce our agreements.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information, including encrypted network communications, access controls, and regular security monitoring. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. International Transfers

The App may process and store information on servers located in the United States or other countries. By using the App, you consent to the transfer of information to jurisdictions that may have different data protection rules than your country.

8. Your Rights and Choices

Depending on your location, you may have rights to access, correct, update, or delete personal information. Organization administrators can manage most data within the App. You can also contact us using the details below to make a request. We may need to verify your identity before fulfilling requests.

9. Children's Privacy

The App is intended for business use and is not directed to individuals under 13 years of age (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Third-Party Links and Integrations

The App may provide links to external websites or integrate with other tools your organization chooses to use. We are not responsible for the privacy practices of third parties, and we encourage you to review their policies before sharing information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the App or by email and update the "Last updated" date at the top of this page. Continued use of the App after updates constitutes acceptance of the revised policy.

12. Contact Us

For questions or requests related to this Privacy Policy, please contact:

Berry Mart Privacy Team
Email: privacy@berrymart.app
Address: 123 Berry Mart Way, Lagos, Nigeria